The only platform for managing all digital customer experiences.
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SPRINKLR UNIFIED-CXM
More than 90% of the world’s top 100 brands trust Sprinklr.
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Unified-CXM gives your entire organization access to consistent data — helping teams work in sync to build personalized
customer experiences.
Leverage the world’s most advanced AI engine to tap into conversations and data across 35+ digital and social channels — and surface actionable insights that drive better strategies.
Only Sprinklr gives the full enterprise access to data, insights, and features powered by a single, shared platform — so they can create seamless omnichannel customer experiences.
A single-codebase architecture means a single source of truth
Industry-leading AI across
60+ verticals
Purpose-built for the enterprise with
4 fully integrated product suites
Leader
The Forrester Wave™
Sales Social Engagement Solutions, Q1 2021
Award
TrustRadius Top Rated
Social Media Management & Social Media Monitoring, 2020
Award
Forbes Cloud 100
The Cloud 100 2020 List
Leave your data silos behind with a
Unified-CXM platform
“Before, when everything was so siloed, it was impossible to centralize our data in one place or understand what was happening from a social standpoint across the industry. Now that we have Sprinklr, it’s provided that transparency and efficiency we lacked before.”
Brittany Neish
Sr. Social Strategist
“There was very little measurement, campaign planning, or cross-team collaboration. Every market and team was interacting with customers on social, but we didn’t act like one brand. Sprinklr was the only platform robust enough to serve our needs as a global organization and innovative enough to keep up with our aspirations.”
Americo Silva
Global Head of Digital and Social Media
“We experimented with different point solutions, but they ultimately created inefficiencies and exposed us to a lot of risk. Sprinklr gives us a single view of our customers, helping us understand what they’re saying — not only on social, but across the web. These insights reveal where we need to focus our resources.”
Andy Freeman
Head of Social Media, Digital, & Marketing Transformation
“Prior to Sprinklr, we were using a number of point solutions. But it was causing our team to look here, look there… all very disruptive, and very different from the flow we have today, which is going into one centralized platform. Engaging, publishing, reporting, insights — all in one place.”
Katrina Munsell
Director of Customer Experience Center
Driving digital transformation for our customers.
Generate tangible ROI in as little as 2 days.
With flexible, scalable architecture and highly verticalized, pre-built AI models, Sprinklr empowers enterprises to move from planning to production in as little as two days. Starting on day one, enterprises have access to Sprinklr’s proprietary Value Realization Dashboards, which are custom-built to enable value realization in real-time.
Save 35+% on average.
By shifting from siloed point solutions to Sprinklr’s unified approach, brands can create better experiences for consumers across all channels; enable cross-team collaboration across the entire enterprise; and - through consolidation on the world’s only Unified-CXM platform - save an average of 35%.
Ensure governance with 800+ role-based permissions.
Managing complex workflows on an enterprise scale is always a significant challenge — but Sprinklr’s governance capabilities put you fully in control. Our Unified-CXM platform empowers you to track every action across all channels, adjust workflows as needed, and define user roles with adjustable views and permissions. We ensure your peace of mind by ensuring your accounts always stay secure.
