Turn AI-powered listening into a competitive advantage.

Sprinklr Modern Research gives you key insights on your competitors’ offerings and strategies - so you can identify critical market trends and capitalize on unmet customer needs.

“It allows us to get to the heart of trends and shed light on insights that are otherwise hard to unpack.”

Sneha Jain

Global Social Data Intelligence Manager, McDonalds

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Driving digital transformation for our customers

"Today, digital transformation is changing relationships with consumers, giving them an unlimited amount of purchasing choices. In this world, it’s even more crucial to effectively reach and engage our customers"

Lorenzo Bertelli

Head of Marketing, Prada Group

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Recognized again by Forrester Research as a Leader in Social Listening, Sprinklr Listening covers the broadest range of social networks and messaging platforms, and taps into millions of publicly available news and review sites, forums, and blogs.

Sprinklr named a Leader in The Forrester Wave, Social Listening Platforms, Q4 2020.

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Evaluate the Competition.

Understand Market Trends.

Position Products for Success.

Be ready to identify opportunities whenever and wherever they appear — and take advantage.

Transform customer feedback into actionable strategies — everywhere your customers are.

Inform every business decision with Audience Insights.

of firms say they regularly listen to their customers.

of firms incorporate customer insights into their decisions.

Use competitive intelligence to inform your next business decision.

Source: Gartner