Get the omnichannel customer help desk software powered by AI.
Help desk teams miss 90% of all customer conversations. Why? Because customers are using 35+ digital channels to talk about your company and what they need from you — and they’re expecting you to listen and respond.
“It allows us to get to the heart of trends and shed light on insights that are otherwise hard to unpack.”
Sneha Jain
Global Social Data Intelligence Manager, McDonalds
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HELP DESK SOFTWARE
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"Today, digital transformation is changing relationships with consumers, giving them an unlimited amount of purchasing choices. In this world, it’s even more crucial to effectively reach and engage our customers"
Lorenzo Bertelli
Head of Marketing, Prada Group
AI FOR CUSTOMER HELP DESKS
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Know when and where to engage with your customers.
Maximize every minute of your help desk agents’ time.
Keep measuring and improving the help desk experience.
Every step you take to make customers happier is a step toward winning or retaining business.
Give them the tools they need to engage with every customer.
Understand what drives customer service success — and get more out of your teams every single day.
Now you can show up where your customers are — and make them happier.
Discover how AI-powered listening on the digital channels your customers prefer can help you get a head start on customer care.
- Learn how to power IVR deflection via AI-powered chatbots, reducing your call volume and live agent costs.
