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“It allows us to get to the heart of trends and shed light on insights that are otherwise hard to unpack.”

Sneha Jain

Global Social Data Intelligence Manager, McDonalds

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"Today, digital transformation is changing relationships with consumers, giving them an unlimited amount of purchasing choices. In this world, it’s even more crucial to effectively reach and engage our customers"

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Head of Marketing, Prada Group

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Recognized again by Forrester Research as a Leader in Social Listening, Sprinklr Listening covers the broadest range of social networks and messaging platforms, and taps into millions of publicly available news and review sites, forums, and blogs.

Sprinklr named a Leader in The Forrester Wave, Social Listening Platforms, Q4 2020.

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Grow Your Business with Insight.

Improve Your Customer Experience.

Protect Your Brand's Reputation.

Be ready to identify opportunities whenever and wherever they appear — and take advantage.

Transform customer feedback into actionable strategies — everywhere your customers are.

Ensure your brand is always forewarned, forearmed, and ready to deal with any challenge.

of firms say they regularly listen to their customers.

of firms incorporate customer insights into their decisions.

It's time to listen to customers and take action.

Source: Gartner