It is. With Sprinklr Modern Sales & Engagement, you can deliver a positive community experience that’s true to your brand - no matter where your customers are digitally - from a single, unified platform.
“It allows us to get to the heart of trends and shed light on insights that are otherwise hard to unpack.”
Sneha Jain
Global Social Data Intelligence Manager, McDonalds
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"Today, digital transformation is changing relationships with consumers, giving them an unlimited amount of purchasing choices. In this world, it’s even more crucial to effectively reach and engage our customers"
Lorenzo Bertelli
Head of Marketing, Prada Group
Engagement creates more than conversations. Start generating real business opportunities.
Empower your community management teams to stay focused on the conversations that make the biggest impact.
Make sure your voice is on-brand, your teams are compliant, and you’re community management guidelines are followed at all times.
"Sprinklr is the only vendor in this evaluation capable of delivering all five social technology categories (social listening, social adtech, word of mouth, onsite social capabilities, and social media management) in depth".
of consumers will stop doing business with a brand due to a poor customer service experience.
of companies compete primarily on the basis of customer experience.
Source: Gartner